60-Day Money-Back Guarantee

At Kozi Komfort, we believe in the quality and comfort of our products. That’s why we offer a 60-day money-back guarantee, so you can shop with confidence. If you’re not completely satisfied with your purchase, we’ll make it right.

How It Works

Try your product risk-free for up to 60 days. If you’re not happy with it for any reason, simply reach out to us, and we’ll guide you through the return process. Once we receive your return, we’ll issue a full refund to your original payment method.

Refund Eligibility

• The item must be in its original condition with no major damage or stains.
• You must request a return within 60 days of receiving your order.
• Refunds are processed to your original payment method once we receive the return.
• Shipping fees are non-refundable, and return shipping costs may apply.

How to Start a Return

To initiate a return, contact our support team at support@kozi-komfort.com with your order number and reason for return. We’ll respond with return instructions and make the process as smooth as possible.

We’re confident that you’ll love your Kozi Komfort product, but if you don’t, we’ve got your back. No stress, no risk—just premium comfort.

How to Reach Us

Phone: +1 302 495 1618
Available Monday to Friday, 9 AM to 6 PM (EST).

Email:

• For existing orders: support@kozi-komfort.com
• For general inquiries: info@kozi-komfort.com